About Donna & LYF

Not your typical
consultant.

Donna began as an ExactTarget customer so understands your pain points from both sides of the table. Her journey through ExactTarget's Professional Services team, Salesforce, Cheetah Digital, and consulting has given her rare depth across the entire SFMC ecosystem.

Whether you're standing up a fresh instance or untangling years of technical debt, Light Your Fires brings the expertise of a large consulting firm with the personal accountability of a dedicated partner.

TRUSTED BY: AARP, Akamai Technologies, Caterpillar, Citi Cards, Cummins, Herff Jones, Medtronic, Milestone Seventh, Osaic, Six Flags, Unleashed Brands, Verastem, and more across retail, healthcare, and financial services.

★ Find us on Salesforce AppExchange →
Donna — Founder of Light Your Fires
18+
Years of expertise
ExactTarget → SFMC, ground up
615
Business units deployed
Across 8 brands, one system
900+
Users trained
First-timers to SQL & AMPscript
Problems solved
If it exists in SFMC, she's fixed it
How It Works

From spark to
roar.

01

Fuel — Discovery

We learn your platform, your team's skill level, and your goals. No assumptions, no templates — just listening.

02

Ignite — Plan

A clear roadmap scoped to your timeline and budget. Implementation bundle, support plan, or both — your call.

03

Roar — Execute

Hands-on work alongside your team: building, training, QA, launch support. We don't just advise — we do and document.

04

Evolve — Grow

Ongoing support to keep your program sharp as your needs change, your team grows, and the platform evolves.

Client Stories

Helping others
roar.

★★★★★

Donna implemented and supported over 615 franchisee business units across 8 brands and trained over 900 users for a platform managed by a team of just 3. Anything is possible when you know how to use automation to its fullest.

UB
Unleashed BrandsEnterprise Franchise Client
★★★★★

Donna's ability to concisely break down complex challenges and find creative solutions is unmatched. She graciously invests her time ensuring our team fully understands the solutions, equipping us for future success.

MS
Milestone SeventhMarketing Technology Client
★★★★★

Donna knows more about Salesforce Marketing Cloud than anyone I've ever met — and that includes people at Salesforce and the big consulting firms. If you're launching a large SFMC installation, she is who you want leading your team.

SF
Six Flags EntertainmentEnterprise SFMC Implementation
Questions

Before you reach out.

Absolutely. A large part of what we do is get first-time teams up and running the right way — from account setup and IP warming to training your people so they're self-sufficient long after launch.

Yes — our Re-Ignite / Remediation engagement is built exactly for that. We audit your configuration, surface deliverability and data issues, and rebuild what needs rebuilding without starting your whole program from scratch.

They're flexible hours included in every bundle that you can apply to anything you need — training, custom templates, journey builds, SQL development, and more. Think of them as fuel you can spend however serves you best.

Yes. Our Managed Service Plans keep an expert on call — hourly or prepaid — for SQL coaching, AMPscript troubleshooting, certification prep, pre-launch QA, and whatever else your team runs into.

Book a free 30-minute discovery call. We'll talk honestly about where you are and where you want to go, then scope the right bundle or plan — no pressure, no cookie-cutter proposals.

Twins on Fire

Beyond the
platform.

Interested in learning more about how to launch a small business and engage with your customers initially and beyond? Visit our sister brand for resources, stories, and inspiration for entrepreneurs at every stage.

Visit Twins on Fire

"Great marketing starts with understanding people — not platforms."

— Light Your Fires

Work With Us

Ready to ignite something?

Let's talk about where your marketing program is today and where you want it to go. The first conversation is always free.

Get in Touch